Responsibilities
Organizing daily work schedule to make appointments to meet new and existing customers and decision makers
Sourcing for new clients
Meet designers, architects, engineers to develop systems specifications on target projects
Develop accounts by checking customer’s buying history; suggesting related and new items; understanding customers’ needs and explaining technical features
Making presentations to promote new products and specials
Recording orders and sending details to the sales office
Advising customers about delivery schedules and after-sales service
Keeping in contact with existing customers in person and by telephone and email
Meeting sales targets and specifications targets
Maintain and track the projects in allocated area.
Participating in marketing initiatives by developing tools including presentations, publications, etc. and
participating in the marketing strategy plan, to define market potential, competitors, market shares, etc.
Provide customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
Recommend changes in products, service and policy by evaluating results and competitive development
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques etc.
Job Qualifications
Degree in Engineering of related field of study
5+ years in Business Development preferably in technical services
Proven track record handling large accounts and management of international projects
Market sensitive, knowing the market, able to deepen out and create new markets
Strong listening and relationship management skills
International Business Development experience preferably within the East African environment will be an added advantage
Ability to set targets and efficiently guide the efforts to reach them effectively
Financial mathematical prowess, analytical and unrushed into quality offers to clients.
Adapt communication (both spoken and written) to different levels of the organization (from top management to technicians) as well as to different nationalities
Strong in overall business strategy with attention to detail
Strong execution and follow-up skills
Result driven with customer oriented approach
Analytical: do situational appraisals, understand and combine thoughts interwoven in complex issues and multiple layered relationships