Sales Executive Operations Manager

Job Description
The Sales Executive will be expected to serve customers by selling our services, meeting customer needs, and driving business growth in the assigned territory / market segment.
Responsibilities

To source for new guarding and electronic systems clients as per the monthly targets.
To source for extra business from existing clients as per the monthly targets.
To conduct security surveys for new and existing clients and prepare and deliver to the client the survey reports within the stipulated timeframe.
To prepare appropriate quotations and deliver to the clients with stipulated timeframe.
To follow-up on all quotations and given and submit weekly reports.
Communicate to concerned departments of confirmed/ongoing jobs within reasonable timeframe.
Analyze business proposal responses and prepare weekly reports.
Ensure that service contracts are signed before commencement of the service.
Collection of all relevant fees from the client as per the contract terms.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Carry out regular visits to clients to monitor
Customer Satisfaction.
Undertake customer opinion surveys in respect to sales.
Organize sales exhibitions and promotions.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Key performance Indicators

Corporate success factors: Deliver quality service, every day, every time
Leading provider of innovative technology based security solutions
Adherence to a robust revenue collection policy
Continuous improvement of processes, procedures and service delivery
Value adding talent management and succession planning model
Lead to response time within 4 Hours working Increase the opportunity to win ratio
Increase each product performance Increase profit

Qualifications

Minimum of three (3) years of related experience or training in Service sector Working knowledge of the Security System Industry
A university degree in Sales and marketing or business studies is preferred
Aptitude in delivering attractive presentations
Problem-solving and analytical skills to interpret sales performance and market trend information.
Proven ability to motivate and lead the sales team.
Experience in developing marketing and sales strategies.
Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite is required.
Thorough understanding of marketing and negotiating techniques Self-motivated with a results-driven approach

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