Job Description
Reports to: Repair Supervisor
Location: Distribution Centre (Kisumu)
Purpose:
BBOXX refurbish and repair all of the products that it sells these include control units, TVs, radios, lights and solar panels. The repair technician will report to the Repair Supervisor and will be responsible for repair and refurbishment processes.
Responsibilities:
Repair and refurbish all BBOXX components/appliances
Escalate all unsolvable issues to product support
Follow BBOXX refurbishment processes
Maintain a clean and tidy working area
Use best practices in stock management
Accurately report of all repairs and refurbishments
Description of tasks:
Diagnose issues using flowcharts
Replace parts using standard workshop tools
Use online guides to assist with refurbishments
Use BBOXX specific tools to re-programme control units
Use BBOXX software to record repair and refurbishments
Record all spare parts used
Discuss issues with product support
Use a root cause analysis framework to communicate clearly
Regularly tidy the refurbishment area
Make suggestions for processes improvement
Share best practices on how to repair BBOXX products
Qualification and Specifications:
Bachelor Degree in Electrical/Electronic Engineering
T2 Licence is an added advantage but not a must
Experience of 3 years in electronics repair (e.g. home appliances)
Problem solving skills and ability to understand new concepts
Proficiency in Microsoft software
Resilient to stress with a positive attitude
Honest and hardworking
Organised
Good communicator both up and down
If you are up to the challenge and possess the necessary qualifications and skills;then you are the one we looking for.
