Job Responsibilities
Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations and customer service
Must possess knowledge of different inbound and outbound destinations
Should have thorough knowledge of the East African Tourism product & designing of International itineraries and costing
Design flexible tour packages, excursions, safaris and other related services in regards to tours to meet the needs of different clients.
Manage customer inquiries and aim to exceed their expectations.
Evaluate and recommend tours and travel costing that are competitive in the industry
Prepare proposals and make client presentations
Explore and identify new business opportunities in a competitive and rapidly changing industry
Ensure client quotations are followed up for sales conversion.
Research and constantly source for interesting product packages to meet consumer demands.
Write & translate itineraries.
Brief clients before a trip to ensure smooth travel,Liaise with hotels and airlines for group bookings,Liaise with tour operators / partners in other destinations.
Qualifications
Tourism Management Degree / Tours & Travel Degree / Business related degree.
MUST have at least 4 years’ experience as a tour consultant
Experience in liaising with international travel agents /partners,Excellent planning and organizational skills.
Self –motivated, Confident and outgoing personality.
Ability to multi-task and get things done to completion.
A Team player with good interpersonal and communication skills.
Excellent networking and prospecting skills
