Reporting to: Manager, Mombasa Submarine Network Cable Landing Station
Band: 2.2
Department: Technology Division
Role Purpose:
The incumbent will be In charge of transmission activities in the sector and equipment allocated to him/her.
Responsibilities
To liaise with the network administrators in NOC stations for provisioning and testing of new customer’s circuits.
To assist the NOC’s in faulting on existing circuit faults and to perform maintenance procedures on the DCN servers and switches.
To ensure prompt completion and physical provisioning of customer’s circuit on the optical distribution frame (ODF) at the landing station.
To liaise with the customer and provide backhaul connectivity at the Members Meeting Room.
To advise customers on the available services as provided by TEAMS, EASSY and LION2.
To monitor and interpret traffic performance via the NMS (Network Management System).
To initiate fault clearance procedures based on alarms log from the network management systems and also on incidences as reported by the customer supervisory centers.
To escalate faults that appear on the station equipment to the concerned parties based on contractual agreement.
To ensure prompt traffic restoration and to institute action plans during emergencies like submarine cable cuts and/or failure of undersea submerged repeaters and equalizers.
To perform daily, weekly and monthly routine maintenance procedures on Power Feeding Equipment, rectifiers and batteries, and conduct Land cable routine check.
Performs corrective maintenance procedures in case of the malfunction or breakdown of the DWDM Submarine landing station equipment.
To check, record and institute corrective maintenance procedures on the auxiliary subsystems.
To ensure that all test gears e.g. power meters, OTDR, OSA etc. are well calibrated and available for use during emergencies.
To perform preventive maintenance procedures on the GENSET and to report promptly to the maintenance contractor in case of anomalies
To assist contractors technically and logistically during new installations or as otherwise directed by the Landing Station Manager.
To conduct orientation tours to members and/or visitors as directed by the Landing Station Manager
Prepare Fault Resolution Report on all fault incidences attended
Prepare reports for Routine Maintenances on SLTE, SIE, PFE, Battery-banks &rectifiers
Qualifications
Degree in Telecommunications / Engineering with three (3) years’ experience Or
Diploma in Telecommunications / Engineering with six (6) years’ experience or any-related technical degree/Diploma from a recognized institution.
Professional Knowledge
Must have the understanding of the below:
DWDM
SDH
MS OFFICE, MS EXCEL, MS ACCESS and MS POWERPOINT
Telecommunication ( transmission system )
Professional Skills:
Dynamic and customer focused
Concern for accuracy and perfection
Technical and professional expertise
Organizational awareness
Team working / collaboration
Result orientation
Initiative and pro-activity
Communication skills
Self-driven