Imt Agents Supervisor

Job Description 
Job Responsibilities/Accountabilities

Liaison person between the IMT agents, Equity Bank and Money Remittances partners to enhance business growth and revenues. 
Responsible for IMT agency distribution channel strategy implementation for the group 
Spearhead identification and recruitment of targeted IMT agents for the group
Drive agreed bank profitability and revenue growth on remittances
Oversee sales & revenue generating activities of the Agency network
Meet the agreed IMT agents target volumes and revenues
Perform periodic reviews and drive performance of the IMT agents
Oversee branding as per approved branding operation standards
Act as the link between the IMT agents with the international remittances partners
Implement fraud and AML mitigation measures required by various partners at the IMT agents level 
Formulate and execute an IMT agents training program that ensures every IMT agent is equipped with the necessary knowledge to carry out the business
Monitor and profile the agents to ensure 100% compliance with laid down procedures and regulations 
Ensure compliance as per CBK agency prudential 
The link between the Bank Remittance operational support function and the agents for faster, timely and quicker issues resolutions 
Filing contractual returns with the money transfer partners
Retention of the IMT agents Desired Knowledge, Skills and Competencies
Good knowledge of international remittances business and the regulatory framework 
Excellent interpersonal selling and networking skills
Able to work independently with minimum supervision and demonstrate a good level of maturity
Strong leadership skills and a team player 
Thorough knowledge of AML and KYA policy guidelines
Thorough knowledge and application of CBK prudential guidelines
Ability to work under pressure and within set deadlines

Experience and Qualifications 

At least an O-Level pass of C+ 
Diploma and/or Degree certificate in a business related field
Holders of a compliance and AML related professional qualification will have an added advantage
5 years’ experience in managing Financial Distribution Networks
At least 4 years’ banking experience
Effective writing and presentation skills in English