Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Customer Service in imports and exports position for one of our clients.
Roles & Responibilities
Drive success of Availability & Freshness
Build Relationship and trust with the Customers through effective communication with the customers to align changes on the orders requested and planned delivery date and time.
Maintain the contacts with the customer
Support performance excellence with the Customer:
Deliver supply chain excellence by implementing continuous improvement projects and routines
Contribute the acquired insight to develop sku’s and packaging which fit the Customer’s expectations
Minimum Skills And Competencies;
A Bachelor’s degree in Business Management/ Procurement.
A minimum of 3-5 years’ experience in FMCG customer service Imports & exports.
Must demonstrate good organizational awareness.
Very strong communication skills and ability to interact positively across Internal and external functions
Demand or supply planning skills will be an added advantage
Proficiency in SAP
