Job Description
Reporting to the CEO the ICT Manager is responsible for overall Management, operations and execution of IT strategy for the organization.
Job Accountabilities
Oversee all technology operations including networks, compute infrastructure, Databases, Banking applications and deploy & operate them according to established goals
Devise and establish IT policies and systems to support the implementation of strategies set by the Board.
Translate business needs to determine technology requirements
Oversee IT projects and system changes
Control IT budget and manage both capital expenditure and OPEX in line with set goals
Establish and maintain operational and change procedures
Coordinate and supervise IT staff, vendors, and other professionals in delivery of company objectives
Database administration:
Installation, configuration and upgrading of MS SQL server software and related products.
Establish and maintain sound backup and recovery policies and procedures.
Perform database tuning and performance monitoring
Perform application tuning and performance monitoring.
Plan growth and changes (capacity planning).
Provide 7×24 ICT support
Implement and maintain database security (create and maintain users and roles, assign privileges).
Manage system implementation/upgrades of the core banking system
Ensure the ICT infrastructure is well protected and secured against internal and external threats
Proper change management systems
Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
To perform any other duty as assigned in line with the organization goals and objective.
Qualifications
A university degree in IT /Computer Science
ITIL foundation level certification
MCSA /MCSE/ CCNA desirable
Knowledge and experience in windows 2008/2012 SQL server
Solid technical skills in databases, networks, and banking applications
Knowledge of the banking products, services, policies and systems, to enable appreciation of the impact of the role.
General awareness of the bank’s operating and security procedures.
