Job Description
The AMC Sales Executive will be part of the Sales & Client Partner Team(s) working on some of the largest installed air conditioning Equipment, processing Contract Renewals as well as New Business Opportunities and will work to identify significant areas for Growth through Lead Generation Activities.
Job Responsibilities
The salesperson should enquire with every customer who has bought an AC unit from the firm whether they would like firm to take care of the annual maintenance of the machines
To provide all clients of the Firm Service contract as soon as the first invoice to that company has been done. To then follow up at the commissioning stage in order to get the client to sign the contract
To provide Clients with accurate timings as to when their servicing will be done. To then follow up to ensure that the items were serviced as scheduled
Updating / Training clients and colleagues on the benefits of entering an AMC with the Firm.
All breakdown site should be attended to immediately. The issue should be resolved in the shortest possible time. The reason for the breakdown should be noted and followed upon to ensure similar issues do not arise in the future
To work as part of a team and assist colleagues whenever necessary
To carry out all the work in a professional and ethical manner and within company policy
All Customer complaints should be dealt with promptly. The cause of the complaint should be noted to avoid making the same error in the future
Key Performance Indicators
AMC Sales averaging 5m per month
Receipt of payment within maximum 30 days completion of each service
Above 75% renewal rate for AMCs
Above 50% AMC signing for all new installations
All closed jobs to be quoted for an AMC within 1 week of being closed on the system
Visit at least 5 clients weekly to push for signing of maintenance contracts
Qualifications
Strong communication skills and mastery of English language
Degree or Higher diploma in Sales, Marketing, Communication, Advertising, is preferred. Other disciplines will be considered
Hunger to be successful and grow personally & professionally
Experience working in results-driven environment; technology sales experience a bonus
Ability to adapt and excel in an ever-changing industry & environment
Effective time-management skills
Willingness to learn new concepts, industries, and tools
Remuneration: Monthly gross salary of Kshs. 50,000
