Job Purpose
Overall Purpose:
To understand the customer requirements, product delivery requirements to ensure customer satisfaction, ensure customer complaints are answered on time and manage relationships with the customer & other functions.
Key Responsibilities
Learn and participate in project planning from idea to end including project budget management, risk assessment and mitigation planning.
Learn the different systems in use and thereafter accurately analyze customers forecasts in a timely manner. Check that production plan is aligned to the forecast.
Learn relevant supply chain stock policies and & track stock policy levels to ensure that they are within the agreed limits .
Learn Order management and spot order identification to ensure accurate input into the planning process, liasing closely with other stakeholders to deliver customer requirement.
Participation in Monthly Project cycle meetings and delivery & tracking of actions that may be assigned.
Tracking of materials required for projects to ensure on time delivery for all projects.
Degree holder in the fields of Business with a minimum of a Second-Class Upper Division
Less than 2 years’ post-graduation from university
A quick and agile learner
Good understanding of Supply Chain activities
Excellent customer engagement skills
Good interpersonal and communication skills
Proficiency in using Excel and PowerPoint is essential
Knowledge of inventory management
