ICT Officer

Job Summary
The ICT Officer will undertake a wide range of ICT duties to include driving the use of Information and Communication Technologies in the organization, administration of the organization’s Line of Business Systems, help to review or develop and implement IT standards and policies as well as providing technology support and solutions to meet the needs of the organization. The position requires an enthusiastic individual who has a good understanding of all aspects and use of ICTs in non-bank financial institution, including a strong understanding and knowledge of; Linux and Microsoft Windows Operating Systems, Navision ERP Systems, Database Management Systems, Network and Computer Support. The appointment will be on a 3 years renewable contract.
Duties and Responsibilities:
Specifically, the applicant will be responsible for the following:-
(i) Planning – participate in analysis and recommendation for improvement of the ICT infrastructure processes and technologies including growth planning.
(ii) Ensuring appropriate data security and systems access controls considering both local and wide area network issues.
(iii) Scheduling preventive maintenance of ICT infrastructure and managing vendor relationships.
(iv) Managing system change requests, developing training materials, operation & user manuals and training staff on assigned or new systems.
(v) Implementing departmental policies and procedures to govern activities within the ICT department
(vi) Evaluating systems to ensure adherence to established performance standards and advise management on ICT needs.
(vii) Safe custody of computer catalogues, manuals and licensed software.
(viii) Implementing the organizations disaster recovery and business continuity plan.
(ix) Ensuring work and changes to the ICT infrastructure components are undertaken as per existing policies and change request procedures.
(x) Coordinating administration and maintenance of LAN & WAN
(xi) Compiling progress reports on the operations of ICT systems
(xii) Ensuring compliance with software vendor license agreements
(xiii) Ensuring backup and disaster recovery systems are maintained.
(xiv) Implementing user change requests on Navision 2016 in liaison with vendors.
(xv) Any other duties that may be assigned by the supervisor
 
(b) Requirements for Appointment
Education
Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Information Systems, Business Information Technology (BBIT), or its equivalent from a recognized Institution.
Microsoft Certifications
Cisco Certified Network Administrator (CCNA) or any other equivalent qualification from recognized Institution;
Membership to a professional body
Skills & Experience
At least four (4) years’ experience two of which should be at supervisory level in a busy ICT field in public or private sector;
Good understanding of implementation and administration of Microsoft Dynamics Navision 2016 ERP
Knowledge of relational database management systems such as Oracle and Microsoft SQL server
Knowledge of IP network technology
Good understanding of Microsoft Exchange and Windows Server Administration.