The Hub Implementation Engineer is responsible for supporting and maintaining Cellulant’s Hub that provides services to merchants and banks across the countries. This team member’s role is critical to the safety of the production environment and helps prevent the introduction of bad or untested code into production on which the organization’s internal and external Customers depend on.
Hub Implementation Engineer support the Hub Manager in the mission to continually lead, facilitate, and coordinate synchronized quality releases to maximize value delivered to Cellulant customers.
Operations Engineer Job Responsibilities
Software & Service Deployment
Ensure that all software released by the software team is deployed and that it operates correctly.
Ensure that all the relevant monitoring tools are deployed and setup for all services on Hub.
Ensure that the documentation of all deployments is developed and up to date.
Systems Management
Systems Utilization & Capacity Monitoring
Applications SLA tracking
Service Management
Ensure that all services are implemented and that they operate correctly.
Prepare System Uptime Reports for the service management meetings.
Responsible for service improvement deliverables.
Respond to escalation from support team.
Systems troubleshooting & problem resolution
Application fault diagnosis
Problem resolution
Liaise with service providers for problem resolution
Quality Assurance
Provide feedback on test cases and test coverage to the quality assurance team.
Review code for potential performance issues, reusability, and/or anomalies.
System Documentation
Maintain Applications Inventory
Systems Architecture Diagrams
Maintain & Review Old documentations
Application configuration Documentation
Guidance and Mentoring
Participate in peer reviews
Arrange and execute training for other teams
Qualifications for the Operations Engineer Job
Preferred: BSc. Computer Science/Software Engineering/IT;
Extensive experience with Java/PHP programming language;
Extensive experience with databases – database management, data structures, relational data models, Stored Procedures, PL/SQL;
Extensive experience of web technologies – XML, JavaScript;
Experience with application security technologies (e.g. SSL) to ensure secure applications;
Experience in software life-cycle development (SDLC);
Experience with management of Apache webserver.
Preferred experience with Apache Tomcat application server and SOA;
Preferred experience with Linux, Solaris or UNIX OS’s;
Candidate should have at least 2 years of experience in application development.
Candidate should have excellent interpersonal and communication skills
Candidate should have experience in high pressure environments/projects
Candidate should have good presentation skills
Candidate should have excellent report writing skills
Candidate should be an excellent team player
Other Skills / Abilities
Technical IT aptitude
Software Testing & troubleshooting skills
Business Analytics & Numerical skills
Problem Solving
Commercial awareness
Great communication & presentation skills
Team working skills
Documentation skills
Work Conditions
On-call availability
What do we offer you?
When working at Cellulant, you can expect to work on a diverse range of problems, with inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning.
We offer you a challenging position in which you will be rewarded for performance.
