Relationship Management Internship Responsibilities
Developing and maintaining valuable stakeholder relationships
Developing and implementing Cytonn’s stakeholder engagement strategies and evaluating the effectiveness of these strategies
Assisting business units to effectively consult and engage stakeholders on relevant projects
Conducting stakeholder satisfaction research projects, including developing and implementing strategies for continually improving stakeholder satisfaction across the firm
Managing stakeholder forums, meetings and special events
Coordinating stakeholder contact through the implementation of a stakeholder contact management system
Ensuring stakeholders are recognized as partners in the development and delivery of Cytonn’s strategic goals
Advising senior management of issues and/or risks to stakeholder relationships as soon as they arise so risks can be managed effectively
Ensuring Cytonn’s management and staff understand the value of, and are committed to the genuine participation of stakeholders in the development of products and services designed to meet stakeholder needs (customer-focus)
Weekly progress reporting on all stakeholders’ matters, on a timely basis
Performing other job-related duties as assigned
Requirements for the Relationship Management Internship
A minimum qualification of a B+ in Kenya Certificate of Secondary Education (KCSE)
An undergraduate with minimum qualification of a second class, upper division in communications, public relations, or relevant field (desired)
Highly developed influencing skills
Outstanding interpersonal, verbal, and written communication skills
Project management skills
Ability to work closely with a team
Learning Opportunities
Skill acquisition from different departments with Cytonn Real estate
Clear understanding of real estate dynamics
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