Doorperson

Summary Of Responsibilities
Reporting to the Head Concierge , responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Open car doors for arriving and departing guests while greeting them warmly
Assist with the loading and unloading of luggage to and from guest vehicles
Assist guests regarding hotel facilities in an informative and helpful way
Follow departmental policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Primary Location
Kenya-Mount Kenya-Fairmont Mount Kenya Safari Club
Employee Status
Regular
Job Level
Colleague
Schedule
Full-time
Shift
Day Job
Closing Date
 
Jul.2017, 10:59:00 PM
Qualifications
Previous customer related experience an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent lifting and carrying up to 30 lbs
Constant standing and walking throughout shift
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps
Visa Requirements: Please insert verbiage about hotel’s ability to support a work permit or visa.