Care Assistant

The care assistant position in Marie Stopes Kenya is uniquely tailored to meet the demands that are specific to our organization. Our core activities are provision of high quality, safe sexual and reproductive health services. As such the holder of this position may require taking up responsibilities beyond the hospital setup care/nursing assistant role. The holder of the position is required to maintain a high degree of confidentiality in matters relating to the organization and it’s clients.
Strategic Purpose of the Programme Operations Unit: to ensure excellent delivery all MSK outreach Programme activities and the development and funding of new work.
Marie Stopes Kenya is an NGO registered in Kenya. We are affiliated to Marie Stopes International. Together we deliver safe abortion, quality sexual and reproductive health care and family planning to millions of the world’s poorest and most vulnerable women. We want to make sure that women have a choice when it comes to having children and that death by unsafe abortion is reduced.
The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE
The post holder commits to and is held accountable to Marie Stopes International global core values:
Care Assistant Job Responsibilities
To provide care to clients under guidance of the nurse, clinical officer and the Center Manager
To provide other services that seek to promote the image of MSK
To abide by all MSK policies and procedure in the performance of duties
To provide care to clients under guidance of the nurse, clinical officer and the Center Manager
Activities include:
Prepares and serves refreshments for staff and clients at agreed times or as directed by the team leader.
Provides clients’ personal hygiene by giving bedpans, urinals, baths, assisting with travel to the bathroom; helping with showers and baths.
Provides for activities of daily living by assisting with serving meals, feeding clients as necessary; ambulating, turning, and positioning clients; providing fresh water and nourishment between meals.
To support clients through the provision of vocal local techniques during procedures.
High quality client care
Positive feedback from MSK clients
Increased client numbers
Support in all administrative and clerical tasks
To provide other services that seek to promote the image of MSK Activities include:
Ensures cleanliness of the entire facility by cleaning as instructed by the team leader or other supervisors
Follows all aspects of the infection prevention protocol and assist in Infection Prevention activities as directed by the Team Leader
Ensure that theatre and bed linen is clean, pressed and available at all times.
Keeps the kitchen clean and neatly arranged ensuring that utensils and cutlery are accounted for and hygienically kept.
Runs errands as requested by the Centre Manager, such as banking daily income
Reduced infections in the facility.
Effective and timely preparation of the procedure rooms
Timely achievement on the tasks assigned by the Center Manager and buying items from petty cash, and provides the required receipts.
Support the Centre/ Outreach team members by assisting to sterilize equipment and assist in the procedures as requested by service providers
To abide by all MSK policies and procedure in the performance of duties Activities include:
Maintains work operations by following standard operating procedures and policies.
Protects organization’s values by keeping patient information confidential.
Updates job knowledge by participating in educational opportunities which include attending CMEs
Documents actions by completing forms, reports, logs, and records as required.
High level of confidentiality maintained
Full attendance of the scheduled CMEs or trainings
Proper and efficient documentation.
Qualifications for the Care Assistant Job
Minimum ‘O’ Level qualification
Tertiary qualification in business studies, nurse aide, customer care, front office management, or similar will be an added advantage.
Minimum 1 year post training working experience.
High regard for confidentiality
Good communicator – written and oral
Possess I.T skills for example sending emails, using MS Office, Internet e.t.c
High regard for client care
Responsible
Reliable
Understanding
Self confident
Flexible
Ability to be calm under pressure
Enthusiastic
Task-oriented
Very comfortable with team work
Honest
Ability to work flexibly to meet service needs.
Attitude / Motivation:
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviors that MSK encourages in all employees and they are defined below:
Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
Thinking creatively and outside of the box so that ideas generated create a positive outcome
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
Being responsive to changing priorities and demands
Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing information and knowledge whilst maintaining confidentiality
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Drive and determination to deliver results
Taking responsibility for appropriate decisions that you make, and the actions and behavior you demonstrate
Openness to embracing change within the organization and being able to adjust plans/activities accordingly
Motivation towards achieving quality results to maximize potential
Working as part of a team by being supportive, flexible and showing respect for each other