Location: Kisumu with travel to ICAP sites in Nyanza
Overall Job Function: Working under the overall guidance of the IT Manager, the IT Officer in the region will work under the Regional Program Director on day-to-day basis with the responsibility of providing IT support to Kisumu office, staff and all projects in the region.
Key Responsibilities:
Provide technical guidance to all users in all IT-related operations as the first point of contact
Provide technical assistance in software and hardware installation, maintenance and upgrading
Conduct routine network administration and maintenance
Ensure adequate backup and security for all users and IT infrastructure
Qualifications:
Degree in Computer Science or IT related field
At least five (5) years’ experience in an IT support role
