Job Purpose
Reporting to the Director – Marketing, the Senior Relationship Manager will be responsible for prospecting for new Corporate, Public Sector, SME and high net worth clients, facilitate their relationship management while meeting their financial needs and increasing Bank’s profitability.
Key Duties and Responsibilities
360 degree understanding of clients financial needs and all bank products and services
Regular client visits/presentations and meetings with visit reports
High level negotiation to get new and additional business
Preparation of various reports including customized client proposals according to client needs
Coordination with various departments like credit, treasury etc. for delivery of seamless service to clients
Competitor and Industry analysis – Actively review and monitor competitor product offerings and monitor industry trends.
Developing and implementing business growth strategies for different clients/sectors of the bank.
Customers service management as part of relationship building
Participating in presentations to clients and marketing drives and other relationship management activities.
Active management of existing clients including increasing wallet share.
Key Critical Competencies
Demonstrated ability to build and manage relationships and influence various stakeholders to deliver business
Passionate, highly self – motivated, energetic and enthusiastic team player who is change oriented and customer focused.
High networking skills
High level understanding of the financial sector needs for the different sectors of the economy.
Results oriented
Excellent communicator both orally and in writing
Excelent presentation skills
Requirements
Seasoned banker with proven networks among Corporate & Public Sector, SME and high net worth clients.
Preferably not less than 7 years in a banking environment or financial institution
Possession of an under-graduated degree from a well-recognized university with bias to a business related field or marketing
