As a Program Associate, you are on the frontline of day-to-day operations, project and program execution, and implementation of newly designed systems. The scope of your work will likely vary week-to-week depending on the operational and strategic priorities of the department and the company.
Program Associates are smart, capable, driven generalists that are flexible to shifting operational needs and able to pivot the application of their skills in a fast-paced, dynamic work environment. You will have ample opportunities to learn, develop a wide range of professional skills, and grow responsibilities and tasks evolve and emerge.
Duties for the Program Associate Job
Develop project plans and budgets
Execute non-technical project tasks and activities
Map operational processes and document operational procedures
Implement operational materials and tools
Gather feedback from others and/or implement systems and tools first-hand to identify inefficiencies and areas for improvement
Improve systems and tools; or relay feedback to systems designer, builder or owner
Provide project management and administrative support to department managers: expense tracking and reporting to finance, filling procurement requests, updating project plans and budgets, and writing and circulating meeting notes
Conduct Google research, gather information from specialists & experts, and collect data to answer specific question(s) outlined by department managers for operational decision making
Program Associate Job Qualifications
Bachelors or Masters degree
At least two years of relevant work experience, preferably in a fast-paced, demanding environment of a fast-growth company
Very strong written and spoken professional English proficiency
Ability to produce polished deliverables in MS Word, Excel and PowerPoint; familiarity with or ability to quickly learn online collaboration and document sharing tools
Proven project management experience: planning, implementing, reporting
Flexible and self-motivated with the drive to do whatever necessary to get the job done
Well-organized and able to manage your time and workload without significant input and guidance from your supervisor
Willing and eager to learn and master new technical and professional skills
Self-directed and intellectually curious; you know how and when to seek feedback in the pursuit of continuous improvement
Proactive at identifying and communicating challenges and proposed solutions to successfully accomplish work
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