Account Manager Processing Customer Service Responsible Maintenance Engineer

The role is based in Kenya, Nairobi.
The key responsibilities are:
Mapping of new categories, opportunities and new prospects willing to invest in the liquid food industry in East Africa.
Identify the opportunities to increase customer profitability for a sustainable and profitable mutual growth.
Develop, implement a multi-annual strategic plan concerning a key account and transform it into an annual operational plan, based upon the Market Company strategy and upon the Customer expectations/contributions/strategies and turn it into, according to the Product plans (Packaging, Equipment’s and Technical Service Products) and the market company.
Manage the team of account managers to implement the plan.
Propose the annual budget the key account. Responsible for the results reached (Profit and Loss as regards Packaging, Equipment and Services).
 
COMPETENCIES NEEDED:
Customer Relationship Management
Knowledge of the Product Portfolio
Organized/Self-drive/Priority Management
Integrity and Trust
English (fluent)
Ability to work in a cross functional way
Analysis and synthesis skills, Team Player & Leadership
Excellent communication skills
Excellent appearance
Customer orientated, results orientated
Business Awareness
Qualifications
Commercial degree in Sales / Marketing Management a must.
Minimum 3-5 years’ sales experience – candidates must have been on the ground selling
B2B sales and/or marketing experience a must
Superior Proficiency in MS Office
SAP an advantage
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