Position Description: The First Notice of Loss handler will complete a thorough claims set up and gather the required information via the telephone and OneView to properly register a new loss. Activities will include all required data recording, explaining the claims process to our customers, and provide initial claims service at the onset to enable the Claims Adjuster to focus on core functions to adjudicate the claim. In addition to claim set up and within their prescribed financial authority the First Notice of Loss Handler will review initial documents received at intake and, within defined product-based authority limits, does have the authority to make the decision to issue payment based on specifically documented conditions at the time of registration without further review or approval by their FNOL Team Leader.
Position Requirements: QUALIFICATIONS:University Graduate
SKILLS:Background knowledge of property/casualty insurance and customer care
