IT Administrator

Job Description
The company provides after sales services to clients in the fields of process, filling and packaging technology.
The LCS covers all maintenance and repair services, spare parts and change parts.
Customer responsiveness is a top priority for our service business.
Department: IT
Reporting Structure: Finance Manager
Overview: The IT Administrator contributes to the organizational goals by providing support for both software and hardware components to all staff, printers and general infrastructural business equipment.
He/she would be responsible for providing solutions timeously.
Task and Responsibilities
Set-up of software systems installations for various computer applications and programs
Fault-finding on computers/software and ensuring that they are optimally functional
Liaison with vendor support contacts and resolve problems with desktop computing equipment
Assist with troubleshooting of network and server equipment as needed.
Orientation with new employees regarding hardware and software systems at Krones
Maintenance of peripheral devices, namely; printers and other business equipment
Recommendations for upgrades to meet the requirements from Krones AG
Planning and Controlling of Local IT Budget
Coordinating local service providers and/or consultants
Knowledge and Experience
Advanced Knowledge in MS Office 2016 suit applications
Knowledge in Windows 7 & XP Operating Systems
Experience in Basic networking and TCPIP protocol
Knowledge in Windows 2008/2012 Server Operating System
Basic Hardware troubleshooting
Qualifications and Education Required
Diploma / Degree in Information Technology
Windows 7 Solutions Associate (pref. or working towards qualification)
Personal behaviors and competencies
Good time management skills
Excellent inter-personal skills
Excellent communication skills
Ability to prioritize tasks
Specific Job Skills
Network cabling maintenance
Printer maintenance
Excellent understanding of a business infrastructure
Management Ability
Able to prioritize the support needed for the business
Liaison with vendors and support providers
Ability to liaise at all levels of management and staff