Job Summary The holder of the position will be in charge of the ICT department in the organization. Key Duties and Responsibilities • Develop and updating IT policies/procedures on security, configurations • Configuration and troubleshooting of Windows Server Active Directory Domain Services. Network Infrastructure, VPN Connections and Antivirus Server installation, configuration • Ensure preventive maintenance on various IT equipment and software • Capture all user requests as they come in via phone or email on the incidents management system and ensuring users get updates on the status and progress of their requests • Liaise with vendors to ensure that company equipment are serviced and maintained as per SLAs • Supporting roll out of new applications and hardware as well as maintaining inventory of organization’s IT hardware and software both on- and off-site • Email setup, installation, configuration, maintenance and monitoring • Implementation, supervision and rollout of contractual tenders and preparation of SLAs. Minimum Qualifications • Bachelor’s degree in Computer Science or related discipline • Masters in Computer Science / Information Systems or related discipline will be an advantage • MCSE/MCITP and CCNA. CISSP.CISA certification would be an added advantage • Knowledge of Microsoft Windows 2003. 2008R212012 server, Linux, VPN, FTP Server configuration. Virtualization (Hyper-VNMware) is highly desirable. • 5 years’ experience in ICT management, support and application deployment • Sound knowledge of website design and development. Android Technologies, Smart Phones. LAN/WAN and WIFI configurations with experience in Cisco routers, switches, internet firewalls and wireless technologies • Excellent planning, organizing and interpersonal skills.
