Role purpose
The individual will be required to Supervise and coordinate the daily activities of sales representatives engaged in promoting and selling of the products.
Recommends changes to current sales techniques or procedures based on team performance and new selling techniques
Sales Supervisor Job Responsibilities
Implements sales programs by developing field sales action plans.
Keeping in contact with existing customers in person and by phone
Making appointments with and meeting new customers
Agreeing sales, prices, contracts and payments
Promoting new products and any special deals
Advising customers about delivery schedules and after-sales service
Recording orders and sending details to the sales office
Recruiting and training sales staff
Allocating areas to sales representatives
Developing sales strategies and setting targets
Monitoring your team’s performance and motivating them to reach targets
Compiling and analysing sales figures
Possibly dealing with some major customer accounts yourself
Collecting customer feedback and market research
Qualifications for the Sales Supervisor Job
At least 5 years of experience in sales especially in FMCG
A diploma or Bachelor’s degree with a professional qualification in Sales & Marketing
Key skills
Excellent communication, report writing, analytical, planning, people management, and interpersonal skills
Should be a team player
Excellent sales and negotiation skills
Good business sense
The ability to motivate and lead a team
Initiative and enthusiasm