Job Purpose & Scope:
Responsible for ensuring technical pre-sales activities, Solution architecting, designs, technical quality assurance, project Planning ,execution and the technical support of Technology Infrastructure opportunities is done with the right quality time and budget to enable Sales team meet its set objectives.
Responsibilities
Technical Customer engagement to map out right fit solution working closely and supporting the key sales teams.
Provide technical Solution Architecture development.
Ensure quality assurance of all technical proposals.
Identify risks for successful implementation and advice the business.
Offer first Level support to new and existing clients as per the agreed service lease agreement (SLA).
Liaise regularly with Seven seas head office on regular company updates and compliance with set policies, procedures and standard set operating guidelines as set in employee handbook.
Liaise with the technical teams to install all equipment as per set guidelines & standards.
Ensure that all site planning and preparation checklists are done in compliance with set standards/ Guidelines.
COMPETENCIES
Creative thinking and ability to explore new ideas / opportunities and develop innovative approaches. Ability to draw out key messages and see patterns to identify future trends
High degree of customer focus
High degree of relationship building and management
Excellent analytical and presentation skills
Good networking and stakeholder management skills
Drive for execution and results
Sufficient business and financial knowledge; and project management
Ability to work under time constraints and stress situations
A keen eye for detail, quality conscious and has a strong sense of responsibility and ownership
Strong in relationship building and Management
Entrepreneurial Skills
Good communication Skills
