Role Purpose: The Product Manager for IP Data and Managed Services manages the portfolio dedicated to Carrier customers to protect long-term value, increase revenue and profitability growth for the department. It encompasses: management of the full product life cycle from development to pruning; launch of product improvement or new product lines; Products’ P&L optimization; and Product dashboard publication
Key Duties and Responsibilities
1.1 Operational (incl. Planning):
Develop and monetize IP Data Products & Managed Services as conceptualized through business development and wholesale customer needs & requirement
Manage the products portfolio lifecycle of IP Data and Managed Services by:
Improving existing Product with new features, value added services, options, …
Launch new Product developments
Preparing end of Product life
Manage and optimize Products’ P&L
Optimize costs with support of Technology, Data Support Analyst and Service Delivery Team
Optimize revenues by adopting right pricing structure and strategy so to grow volumes and develop market share
Lead Product Dashboard improvement or new development by managing Time To Market (TTM) internal process
Provide pre-sales support to the sales team by preparing the right commercialization tools to for standard offerings and leading the bid management process of non-standard solution/complex tenders
Plan 3 years Product roadmap with Pruning, introduction of new features or development of new products
Establish and maintain good relationship with Technology Division & Data Support Analyst to analyze actual Product’s performances, possible improvements, new features or services.
Academic/ Professional Qualifications
Degree in engineering, data processing or business management
At least 3 years’ experience in the telecommunication industry
Good knowledge of telecom industry with preferably good understanding of data products & managed services
Excellent command of project management including product specification, and IT developments
2 to 6 years’ experience in a similar position
Professional Skills:
Team player
Customer oriented
Ability to work in transversal organisation to deliver results to the team
Excellent analytical and specification skills
Result oriented
Excellent organisation skills with strong attention to detail
Develop level of credibility that positions Telkom Carrier Services to collaborate on construction of customer
business cases
