Job Description
The Operations Manager oversees all administrative and day to day operations. Reporting to the Country Manager, this position’s primary responsibility is ensuring organizational effectiveness by providing leadership for the organization’s administrative and financial functions as well as providing support for the children to achieve success. This includes Human Resources, Project Management, Inventory Controls, Services, Accounting and Budgets, delegation of duties and overseeing fulfillment of responsibilities. This person will delegate tasks, and be responsible for the outcomes. The Operations Manager is responsible for the budget of the village and for determining projects to produce a valued return on investment to benefit the children of the Orphanage. The operations manager oversees the wellbeing of the children, health, nutrition and educational excellence.
Duties:
Coordination and Supervision – Build and mould job descriptions, manage and monitor the operations within the organization.
Financial – Review financial statements and data. Utilize financial data to improve efficiency. Prepare and control operational budgets. Money management and accountability, control inventory. Oversee overall financial management, payroll, taxes, planning, systems and controls and recommend effective strategies for self-sustainability the financial well-being of the Society. Understanding of basic computer accounting programs.
Best Practices – Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Improve children involvement in the maintenance and betterment of their home.
Human Resources – plan the use of human resources. Coaching and Discipline are essential duties to ensure that the orphanage obtains and retains competent employees, help employees improve, or eliminates those who do not meet the organization’s standards. You will also understand recruitment and selection, and have the skills to judge potential candidates for hiring. Establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
Communication – Monitor, manage and improve the efficiency of support services such as childcare, food services, food production, tutoring, child support, project management, livestock care and equipment maintenance, HR, accounts and finance. Facilitate coordination and communication between support functions.
Volunteers / Support Staff – Oversee the volunteers that arrive at the village, ensure that they are comfortable and providing valued support to the village
Strategic Input – Liaison with Country Manager and Legal Representative. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
Reporting- Prepare reports for Society outlining progress and areas of concern and suggested solutions. Also prepare the year end government report with the assistance of the Assistant to the Operations Manager.
Qualifications
Commitment to a year of living at Orphanage.
Management experience
Computer skills and proficient in excel, word, outlook, and willing to learn Quickbooks.
Good communication skills both verbal and written. French is helpful but not required.
Knowledge of Burundi Labour Laws or willingness to learn.
Knowledge and experience in organizational effectiveness and operations management implementing best practices.
Demonstrated leadership and vision in managing staff
Excellent interpersonal skills and a collaborative management style.
Budget development and oversight experience
A demonstrated commitment to high professional ethical standards within a diverse workplace
Excellent people manager, open to direction and collaborative work style and commitment to get the job done
Ability to challenge and debate issues of importance to the organization.
Ability to look at situations from several points of view
Persuasive with details and facts
Delegate responsibilities effectively
Inspire initiatives
High comfort level working in a diverse environment
References
Remuneration and Benefits
Accommodation at Orphanage
Driver and Vehicle on site to assist with transport needs
References
