Job Purpose: Drives implementation of approved HR strategy and proactively delivers HR Services to staff and line managers in designated business area to support the achievement of the overall corporate objective.
KEY RESPONSIBILITIES
Implements and ensures compliance with approved HR policies, processes and procedures within assigned business group
Develop HR plans and budget for assigned Division
Develops effective working relationships and ensures the implementation of approved HR plans to support the achievement of the business objective
Delivers transactional HR services to assigned business groups with emphasis on pay and benefits administration, global mobility assistance, absence management, employee relations and engagement, employee wellbeing, discipline & grievances etc.
Engages with business unit leaders to implement approved HR programs and/or initiatives in the aforementioned areas
Supports the Resourcing and Talent Manager in managing the full recruitment life cycle ensuring assigned business group is adequately staffed to deliver on its objective
Manages employee probation and identification of eligible staff for confirmation
Supports the Capability Development Manager in the implementation of the performance evaluation process by providing guidance to line managers on policies and processes, ensuring that evaluations and recommendations are completed on time and within set guidelines
Collates information on recommended performance evaluation outcomes for all performance appraisals and ensures timely submission to Capability Development Manager  Drive the completion of training needs analysis by line managers for employees in assigned business group
Drives implementation of developmental interventions within assigned business group and ensures implementation of approved training plans
Assists in the development and implementation of initiatives that will drive increased employee satisfaction and engagement levels
Works with Heads/Line Managers to ensure that they define the manpower requirements for their departments and promptly submit these to the Resourcing and Talent Manager
Provides guidance to line managers / heads of Business Units in the investigation of disciplinary issues and violations of company policies
Coordinates the management of authorised absences or leave administration
Provides relevant data (e.g. payroll adjustments) to Finance & Accounts department to ensure prompt processing of payroll, salary deductions and other payments.
Maintains an up-to-date human resource information database for assigned group and generates scheduled or requested reports to assist decision-making.
Maintains an effective level of literacy about the assigned business group, mid-range plans, customer value proposition, competition through engagement with business heads and active participation in business meetings
Prepares and submits periodic reports to Supervisor on HR activities and performance against set targets and identifies any areas of improvement
Advises line managers on people management issues
Serves as an accessible, responsive and credible advocate for all employees
Consistently and actively identifies ways to improve service delivery and strengthen employee capability towards overall improvement of the Business Group.
KEY PERFORMANCE METRICS Performance Area Performance Indicators Business Partnering
Accuracy and timely preparation of Business HR plan and budget
Timely submission of HR reports using defined HR metrics
Percentage Implementation of HR plan Organisational culture
Level of culture awareness among staff in assigned Group
Success rate: New joiner culture orientation
Number of disciplinary cases for non-compliance with company culture HR information Management
Accuracy and completeness of staff information
Ease of tracking and retrieving up to date staff information Recruitment
Average time to recruit in assigned business group
Adequacy and timeliness of manpower plan developed Training
Timely and accurate collation of training needs Performance Management
Effectiveness in monitoring staff performance
Timely completion of appraisal cycle
Average performance of staff in assigned Business Group Welfare / Customer Service
Average response time to employee inquiries and request
Level of satisfaction of HR service received by staff
Staff satisfaction and engagement level
EDUCATION AND EXPERIENCE
Academic Qualification(s):
Bachelor’s Degree/HND in any social science, humanities, business Administration or Law discipline. Professional Qualification(s): Professional certification from reputable HR bodies such as
IHRM practicing cert
Minimum of 7 years cognate experience in a similar function. KEY SKILLS AND
COMPETENCIES 1
1 Training & development
2 Manpower planning & Recruitment
3 Performance management
4 Employee Relations
5 Employee Engagement
6 Culture & Change Management
Competencies
1 Communication (Written, Verbal, Presentation)
2 Analytical
3 Attention to detail
4 Relationship Management
5 Coaching & Counselling
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