ROLE SUMMARY
The DO will have primary responsibility for the day-to-day administration of the LAMPS DP. The DO will coordinate with the LAMPS team (including the Learning, Third-Party Monitoring (TPM), and Technical Assistance (TA) components) to gather verification data from verification visits, support on cleaning it, and adding it to the live DP, updating visualisations and reporting for the DP users. Additionally, the DO will lead on training and capacity building DP users, both in person and through detailed documentation.
The DO will work closely with the cross-component LAMPS team in Nairobi, and the DPM (not based in Nairobi) to produce the DP deliverables.
LEVEL OF EFFORT & LOCATION
Full-time, based in Nairobi, Kenya
ACTIVITIES
The DO’s work will be in the following areas:
Technical (40%):
be the primary day-to-day Administrator of the DP
provide IT and technical support to data collection process including coding research tools, mobile device configuration, data transfers, Kobo Toolbox administration, user support
contribute to data cleaning, analysis and QA of verification data in coordination with the TPM component
support the Learning and TA components with data collection, analysis, storage and visualisation via the DP
add quality assured data to the live platform and update visualisation dashboards
user administration: Create and manage user roles and profiles, assign them to users
Documentation (25%):
lead on drafting and updating the ‘Training and Handover Manual’ for using the DP
lead on drafting and updating the ‘Administrator Manual’ for DP administrators
input to the DP ‘Product Specification Document’ (led by the DPM)
User engagement & consortium collaboration (20%):
proactively collect and collate feedback from DP users, make recommendations for new features and capabilities
work flexibly with all LAMPS components (TPM, Technical Assistance, Learning) and the consortium partner responsible for developing the DP software
Use the DP to support the learning component to solicit feedback on all LAMPS components
Training and capacity building (15%):
support TPM to train and support enumerators to use mobile data collection devices, including technical configuration and troubleshooting
train and support DP users (DFID-S and IPs) to use the DP
KEY COMPETENCIES
Education:
It is desirable that the DO holds a degree in a relevant discipline
It is essential that the DO:
is experienced administering digital services and databases
has conducted digital training and capacity building (face-to-face and written)
has data analysis experience
is experienced in mobile data collection methodologies and services (eg Kobo Toolbox)
is a strong writer (DP specification documentation, training & guidance manuals)
is proactive, detail-orientated a good communicator and a proven team player
has 2-4 year experience in similar roles
It is desirable that the DO:
is knowledgeable about digital data collection best practices
has experience working as part of a geographically disperse team
understands monitoring and evaluation (M&E) and survey design, coding
has experience using & administrating data analysis software (Nvivo, SPSS)
has experience working with government/donor clients (eg DFID)
Languages:
Written and oral fluency in English essential
Language skills in Somali and/or Arabic desirable
DELIVERABLES
The DO will work closely with the DPM and will contribute to the development of the following deliverables:
Beta DP
Live DP and iterative improvements
Training and guidance (written documents, presentations, remote support)
REPORTING LINES
The DO will report to and support the DPM
The DO will update the Nairobi-based Programme Manager & Team Leader of progress
