JOB RESPONSIBILITIES
Being the Technician – Audio Visual, you are Directly Accountable for:1. Project Planning & Management• Project planning: attend and participate in project planning meetings.• Project management: set appropriate project milestones and maintain them through effective communication with Account Manager, Project Manager, Customer Service and Client.• Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and installation problems.2. Operational Management• Technical sales; propose technical solutions to clients for identified needs• Perform site survey, installations, configuration and support for hardware and networks for our customers throughout Africa. • Timely escalation to the relevant people on challenges during site surveys, installations, configuration and support.• Receive and review job cards, identify any inaccuracies, omissions, or incompatibilities in equipment components and; ensure they are signed by the client.• Responsible for efficient management of assigned tools.• Ensure project completion, handover and issuance of completion certificate.• Perform quality assurance tasks on installations, configuration and support.• Test, calibrate and adjust components, where necessary to ensure effective and efficient transfer of data. 3. Related assignments• Perform other related duties or assignment as directed. ORGANIZATIONAL ALIGNMENT• Reports to the Product Manager- Audio Visual.• Dealing with Internal and External customers to improve business profitability. QUALIFICATIONS
Academic Qualifications
• Bachelors Degree in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in Computer Wireless / Electrical & Electronic Engineering or a Minimum 5 years’ Computer Wireless Installation industry experience.• Extensive certification in Professional Routing and Switching courses.
Knowledge Requirements
• Project Management and Audit Reviews.• Routing and Switching.• Products Knowledge• Structured Cabling Installation & Configuration. Personal Attributes
• Strong customer service orientation.• Proven analytical and problem-solving abilities.• Ability to effectively prioritize and execute tasks in a high-pressure environment.• Good written, oral, and interpersonal communication skills.• Ability to present ideas in business-friendly and user-friendly language.• Highly self motivated and directed.• Keen attention to detail.• Team-oriented and skilled in working within a collaborative environment.
Environmental Job Requirements and Working Conditions
• This position includes outside travel to customers’ premises for the purpose of on-site systems installation, testing, troubleshooting and repair.• Occasional evening and weekend work to meet deadlines.• Standing for extended periods of time.• Dexterity of hands and fingers to operate power tools, and other computer components.• Lifting and transporting of moderately heavy objects, such as computers and peripherals. – See more at: http://talentboard.co.ke/display-job/2175/#sthash.GLcJ3hAF.dpuf
Audio – Visual Technician
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