Service Account Managers (SAM’s) Expert

ROLE DESCRIPTION:
Service Account Managers (SAM’s) work closely with the SAP License organization, SAP Delivery counter-parts, customers and partners to ensure the overall success of the sale and implementation of SAP solutions, and are expected to significantly contribute to the overall success of the customer relationship.
 
EXPECTATIONS AND TASKS:
Responsible for one or more strategic customers
Be a Trusted Adviser and “Talk Business”
Deal with LOB, Executive Level
Establish powerful long term relationships
Orchestrate and be integral to the Virtual Account Team
Sell / Organize sales of the complete portfolio
To Achieve Our Vision (Innovation)
P/L responsibility for all consulting projects in the relevant customer
Sponsor of projects
Effective management of the relevant partners
 
WORK EXPERIENCE:
7-9 years’ experience in sales activities including generation and management of opportunities and bids, deal closure and client relationship management
Treating customers and colleagues with respect, fairness and consideration
Ethics
Setting Personal Objectives
Self-Awareness (knowing yourself – your strengths & your weaknesses)
Drive -The approach that brings intensity, pace, sharpness to the working life. The mindset to keep active & makes things happen.
 
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:
Bachelor or Master’s Degree
English: Fluent