Responsibilities for the Workshop Manager Jobs in Kenya
Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations
Responsible for maintaining equipment
Places orders for spares and consumables in line with Company authorization limits remaining within monthly and annual budgets
Prioritize the repair of equipment
Co-ordinate resources, schedules and activities to effectively manage jobs
Ensure supplies are ordered for each job
Assist with quoting, project management, materials purchasing and quality checks
Ensure correct job numbers are used and that time records are correct
Provide oversight and check job estimates
Manage inward goods, checking quantities, dispatching goods and receipting invoices
Regularly report progress on each job and quickly communicate delays or concerns with the Director
Report on manpower overruns or shortfalls
Act as a technical adviser on key projects and other areas of the business as requested
Work with the Director – Operations to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
Identify client’s needs and explain/demonstrate services to them, which may involve technical descriptions of products and the way they may be used
Receive and review feedback from customers and follow up to ensure customer satisfaction
Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action
Develop and implement systems to record, file and store information pertaining to client enquiries
Qualifications for the Workshop Manager Jobs in Kenya
Degree in Business related course with experience as a workshop manager
Strong Interpersonal skills
Attention to Detail
Time Management
Communication skills
Analytical ability
