Department: Service Department
Reporting Structure: Service Manager- East Africa
Overview of the Job: The LCS Coordinator – CSC contributes to the organisational goals by taking responsibility of the management and administration functions that support the effective running of projects led by the CSC Project Manager.
Task and Responsibilities
Warranty Claims input and follow up, provide weekly status to CSC Project manager
Interface between Krones East Africa and KAG Germany
Support LCS with Ideas and technical help or proposals
Organization, planning and validation of all maintenance activities and tasks in collaboration with the client
Liaising and coordination between customer and CSC, KAG, KEA project management
Cost and financial management of CSC projects (Raise quotations)
Spare and wear parts management in co-operation with LCS Centre
Provide SOKI report on a monthly basis to CSC Project
Knowledge and Experience
One (1) year similar experience in a similar field
Experience in SAP
Knowledge of Krones industry
Strong verbal and written skills
Strong interpersonal skills – team builder and participant
Qualifications & Skills:
Diploma in Business Management or Engineering
Customer orientation
Personal competencies
Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
Strong analytical ability, attention to detail and strategic thinker
Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
Build mutually beneficial relationships internally and externally
Specific job skills
Highly skilled in time management
Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
Computer Skills
MS Office – Word, Excel, outlook.
