Duties and Responsibilities
Controlling and evaluation of current performance against pre-determined standards contained in the plan and to ensure progress and satisfactory performance.
Data Quality reports and measurements
Overall responsible for operational KPIs achievement in the region
Corrective actions during service failure scenarios
Creation of practical user manuals for each function, using as baseline the existing global SOPs, and adapting to the local needs.
Automation need and cost involved (man / hours cost vs investment and compliance benefit)
Track training assistance
Best practices implementation and documentation, to ensure operations excellence.
Process optimization and improvement.
Key Accounts support.
Qualification and Experience
Minimum bachelor degree in Business, Logistics / Supply Chain management, Industrial Engineering or similar careers.
Preferably 1-2 years’ industry experience
Great communication skills and a team player
Problem solving oriented and analytical
Proficient in ERP systems
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