Distribution Officer Customer Care Officer / Telesales

Responsible for
Overall management of the county depot operations
Distribution Officer Job Key Tasks
County Depot – oversee daily operations as per Standard of Procedures (SOPs).
Stock Management – maintaining and reconciling of stocks as per Standard of Procedures (SOPs).
Agent network management – implement the recruitment, onboarding and relationship management of agents as per contracts.
Logistics Management – implementing daily stock dispatch to agents as per quality assurance requirements.
Reporting – provide daily reports as per the supervisor’s request.
Customer complaint management – resolve customer complaints as per supervisor’s instructions.
Knowledge, Experience and Qualifications Required for the Distribution Officer Job
Diploma in business administration, logistics and agriculture related Field
Experience in stores management will be added advantage.
Computer literate is a MUST.
Personal skills and attributes required
Communication and customer service skills.
Ability to multi‐task
Work under pressure
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