Quality Assurance Assistant

General Purpose: The incumbent is responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.
 
Job Tasks and Responsibilities
Draft quality assurance policies and procedures
Interpret and implement quality assurance standards
Evaluate adequacy of quality assurance standards
Devise sampling procedures and directions for recording and reporting quality data
Review the implementation and efficiency of quality and inspection systems
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
Document internal audits and other quality assurance activities
Investigate customer complaints and non-conformance issues
Collect and compile statistical quality data
Analyze data to identify areas for improvement in the quality system
Develop, recommend and monitor corrective and preventive actions
Prepare reports to communicate outcomes of quality activities
Identify training needs and organize training interventions to meet quality standards
Coordinate and support on-site audits conducted by external providers
Evaluate audit findings and implement appropriate corrective actions
Monitor risk management activities
Responsible for document management systems
Assure ongoing compliance with quality and industry regulatory requirements
Requirements
A Higher Diploma in Food Science, knowledge in ISO especially Food Safety Systems
Experience: Food Sector, milling background would be an added advantage
Competencies & Skill Set
Analytical skills
Ability to multi-task
Organization/coordination skills needed
Problem solver.
Should be a people person as the role will involve in –depth interaction with all process owners across the value chain