Responsibilities of the Business Development Executive:
The job holder will be responsible for
creating awareness of the company’s existence in security services, Generating sales and increasing company revenue and client base and retain existing clients by giving better services.
Conduct market research on the industry and region to ensure customer needs and requirements are exceedingly met.
Hold weekly sales and marketing meetings to evolve viable working strategies and plans for the department
Address all customer complaints on time and efficiently.
Deliver extraordinary customer care by responding to queries concerning customer accounts and growing and nurturing customer relationships
Document necessary account information and offer solutions that benefit the customer.
Plan documented and measurable routine customer care visits.
Conduct formal client’s satisfaction survey on semi-annual basis for all clients and follow-up on recommended actions.
Conduct client training and sensitization on security awareness.
Provide training and support to the security personnel to ensure sales and service targets are met.
Train security personnel on quarterly basis on security and customer care.
Maintain a data base of all existing and potential clients and networks
Come up with cost effective measures of expanding the business
Qualifications of the Business Development Executive
A Diploma / Higher Diploma / Bachelor’s Degree in related field.
At least 3 years’ experience in sales and marketing in various fields with at least 1 years’ experience in the security industry
Experience with manned security solutions, electronic alarms, access control equipment, C.C.T.V and other sophisticated equipment.
