Assistant Executive Housekeeper

Summary Of ResponsibilitiesReporting to the Executive House Keeper, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Supervise the day-to-day operation of the department to ensure service standards are followed
Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
Monitor labor costs while ensuring effective scheduling and department productivity
Assist with preventative maintenance programs while working with the Chief Engineer
Address guest concerns and react quickly; logging and notifying proper departments as required
Manage the departmental budget in a fiscally responsible manner
Ensure effective communication, including coaching and performance management
Attend regularly scheduled departmental meetings
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftRotating / Shift WorkTravelNo
Qualifications
 
Previous leadership experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous leadership experience required
Visa Requirements: Must Be A Kenya Citizen