Job Purpose/SummaryThe incumbent will be responsible for serving visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Responsibilities for the Receptionist Job
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls to appropriate parties while providing basic information when needed
Receive and sort daily mail/deliveries/couriers. Sign for all incoming packages; arrange pick up for out-going packages
Maintain security by following procedures and controlling access (monitor access control, issue visitor badges)
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Make all boardroom bookings when requested and ensure all suppliers e.g. water, tea are availed in the board room for meetings as and when required.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Any other duty assigned from time to time by the Managing Director
Minimum Requirements for the Receptionist Job
At least a Diploma in Business / Office Administration / Public Relations / Customer Service.
At least 2 years’ experience in the same role (Receptionist) or Customer Service
Presentable and mature lady
Knowledge of administrative and clerical procedures
Knowledge of customer service principles and practices
Keyboard skills and Internet savvy
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