Team Leader – Credit Control Cash Services

Role Responsibility
Main Responsibilities
Cash collection – Achieving 100% collection on targeted cash flow allocated monthly (Timely management and effective collection of all debts and customers payments on the allocated portfolio)
Achieve and Maintaining a DSO of less than 45 days on allocated Portfolio or as per group/Division set DSO
Negotiating re-payment plans that is favorable ,for customers already out of credit terms
Maintaining contact with clients to ensure invoices are clear for payment( 30 calls daily)
Resolving queries both internally and externally around outstanding invoices
Customer account management, reconciliations, within the set time line 24hours
Providing accounts information to internal departments/ Divisions
Prepare demand letters on customers out of credit terms – Monthly
Maintaining customer files by updating correspondences, letters
Timely Escalating hardcore accounts to the management for solutions
Checking customer’s credit ratings – Vetting, processing of new customers and upgrading existing customers
The Ideal Candidate
The Ideal Candidate
KnowledgeBachelor’s Degree in any business related field or Mathematics
Skills
2-3 Years eperience in Credit related assignmentStrong numerical analysis skillsMicrosoft Office Profficiency – Excel, Word, Powerpoint, Access