Customer Service Office Business Controller

Key Responsibilities
Review MODS/Kewill and other operational systems transferred to FACT or any other accounting systems ensuring that differences gets resolved and ensure that operational transactions are accurately, adequately and completely recorded in the required timeframes
Control over quality, accuracy, completeness and timeliness of Revenue by monitoring timeliness and accuracy of estimates, timeliness of customer invoicing, ensure and control approvals of credit notes in line with authority matrix and ensure timely and accurate invoicing in operational files
Control over quality, accuracy, completeness and timeliness of Costs by monitoring timeliness of creating POs, , review of open POs
Prepare and review weekly and monthly CM1 reports as required by different stakeholders to ensure that CM1 reported is accurate, complete and includes resolution of aged accruals to ensure that manual accruals are avoided.
Review profitability of jobs on a weekly basis with a particular emphasis on ensuring all loss making jobs are signed-off by the appropriate and that each and every job shows the most accurate CM1 according to the knowledge at that moment
Ensure that all jobs are soft-closed and hard closed on time as determined by Global guidelines and deviations from planned CM1 and actual CM1 are reported, monitored and controlled
Act as business partner to resolve SOD conflicts (if any), revenue leakages, contingencies that could result in a loss
Assist the CSO and Finance Manager at any time and particularly, including during Audits, and other reviews and ensure that necessary documentary evidence, records are provided as required in Damco Control Manuals
Strong business partner in implementation of new big clients from job costing, invoicing and finops process design perspective
Ensure controls are in place in the warehouse including but not limited to:
 Inventory count (bonded and non-bonded) and reconciliation on bonded warehouse own customs systems vs what is in customs registration with Authorities Review of blue color staff cost versus volume (e.g. number of orders)
Drive Control Manual
Who we are looking for
At least a Bachelor’s Degree in Finance, Operations or related disciplines is a must.
3 plus years’ experience in Freight Forwarding Industry with financial operations knowledge
2 years’ experience in Finance/Control
Hands on experience in OCE and/or Air forwarding business and/or SCM business in operations will be a value add and preferred
Good working knowledge of MODS & Kewill Operating systems
Knowledge of SAP R3 / FACT will be value add and will be preferred
Good communication and presentation skills
Strong analytical skills and advance knowledge