Duties for the Controls, Compliance & Excellence Controller Job
KPI and Reporting Management
Meeting or exceeding the Key KPIs relating to this section which incl. but are not limited to Inventory Accuracy, daily stock reconciliation, stock-take management, breakages and loss management etc
Developing and implementing daily, weekly and monthly reports which provide visibility on operational performance for support and key decision making.
Assessing existing KPIs and Reports and enhancing them in order to increase Customer Satisfaction, Operational Performance, Service Excellence etc
Controls, Compliance & Ethics Management
Driving the CCE agenda on site by ensuring strict adherence to SOPs, Code of Business Conduct, , Government & Tax Authority regulations.
Working closely with Security Controller, Operations Manager & HR Controller to ensure closure on all investigation findings as well as provide recommendations to enhance controls.
Developing, evaluating and implementing risk management processes and procedures to minimize company risk and reputation at all times.
Operational Excellence Management
Reviewing operational performance and providing continuous improvement solutions and initiatives to drive efficiency, minimize cost/waste etc
Liaise with internal stakeholders to resolve client complaints
Control operational spend by increasing efficiency and minimizing costs.
People Management
Liaising with HR to recruit, train, develop and retain employees within the section.
Building good employee relationships and manage the team and their performance for success.
Demonstrating leadership with team-oriented interpersonal skills and effectively interfacing with a broad range of people and roles.
Controls, Compliance & Excellence Controller Job Qualifications
First degree in Finance/Accounting, Operations or Supply Chain Management
Professional Certification in CPA/ACCA/APICS/CIPS.
At least 5 years’ experience in any of the following fields :-
External/Internal Audit
Supply Chain/Operations/Inventory Management
Risk/Governance/Compliance Management
Understanding of generally accepted Supply Chain, Inventory Management and Auditing SOPs and KPIs.
Working knowledge of SAP is an added advantage.
Experience with continuous improvement methodologies like Six Sigma, Lean, Kaizen is an added advantage.
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