ICT/Graphics Officer Job Key Responsibilities
Implement help desk tools / solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages.
Develop IT policies and procedures and ensure their continues review.
Managing local area network, WiFi, internet and other forms of connectivity
Overseeing, maintenance, upgrade and repair of ICT equipment
Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
Provide training to users for applications.
Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.
Enforce end user security measures such as password policies and provide training and initiate awareness on the same.
Qualifications for the ICT/Graphics Officer Job
At least a bachelor’s degree in Information technology.
At least 3 years relevant experience.
Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate
ICT security and viral protection systems.
Sound knowledge of graphic/web design and Microsoft windows network administration.
Ability to work with a diverse group of people.
Strong interpersonal and communication skills.
Good planning, organizational and analytical skills.
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