Location: Kisumu, Bugoma and Kisiia Reports to: (Regional) Sales Manager
Manage the performance of the Client Service Officers, efficient operation of the branch and overall client satisfaction in accordance with Solar Now Standard Operational Procedures.
Responsibilities for the Branch Team Leader Job
Build a strong and winning team; train and coach the juniors.
Design and implement the branch marketing strategy and weekly/ monthly plan
Responsible for sales, installation & client relationships
Market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.
Lead Conversation: Follow up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.
Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.
Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client
Assess credit applicants
Receive systems and other products for the branch from Logistics
Carry out installations following proper Solar Now procedures
Provide support to the Service team in preventing and solving cases.
Branch Team Leader Job Requirements
Degree in marketing or equivalent
Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)
Suitable candidates must speak Kiswahili and the native language in the specified region
Be ready to live and work in the region.
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