Waiter Job Duties and Responsibilities
Receiving customers and providing timely service of food and beverage
Maximizing sales and achieving targets set by the supervisor
Taking food and beverage orders and service of meals to customers.
Providing product information to customers on menu items, cooking methods and ingredients making recommendations upon request
Providing excellent customer service and reporting customer concerns/complaints to supervisors for action.
Accounting for crockery and equipment used in the restaurant and outside catering services
Bill settlement
Qualifications for the Waiter Job
Certificate in food and beverage &sales from a recognized institution
Minimum of 2 years work experience as a waiter/waitress in a 3 or 4 star restaurant or hotel
Good interpersonal and Communication skills
Up selling skills
Excellent customer service skills
Computer literate
KCSE C-
Ability to work under pressure& long hours.
