The Medware System Analyst is responsible for supporting Medware in Medical Department to ensure efficiency and effectiveness for all system users.
Responsibilities for the System Analyst Job
System Management support of the Medware, Smart & PAS administration in terms of connectivity, complex system errors, control of user access rights and trouble shooting.
To resolve identified systems gaps to logical conclusion by following up outstanding issues where tickets have been raised on Medware
Liaising with SMART and NHA on integration setups of Medware and Smart Systems applications
Preparation of Management Reports on monthly outstanding debit reports and adhoc reports for the Medical Department when required
Preparation of monthly membership listing for providers and sign offs
Co-ordinate the Health Insurance Department document management process
Co-ordinate and support the Medical Avaya System at the Contact Centre
Qualifications for the System Analyst Job
Degree in Computer Sciences, MIS or equivalent
Training / skills on Medware System will be an added advantage
3 years experience in support of a Medical system application preferably Med ware
Other Attributes
Have good interpersonal, communication and presentation skills.
Be proactive in nature, to initiate, drive and generally promote change.
Be highly logical, paying great attention to details
Requires minimal or no supervision
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