Job Summary
Managing all Technical operations and delivering an excellent guest experience. Able to read, interpret blueprints for repair works and familiar with electrical, plumbing and mechanical and health codes.
Technical Service Manager Job Key Responsibilities
Responsible for scheduling and performing preventive maintenance
Provide support for other operating departments and guest activities
Inspect entire engineering functions and prioritize tasks
Ensure all lighting fixtures are in proper condition in all public areas, guestrooms, function rooms and all other areas in the hotel
Work hand in hand with other technicians in resolving guest complaints and all other engineering related tasks
Submit to the engineer the material and spare requirements for his section
Document parts replaced and repaired
Ensure all maintenance requests related to the electrical section are handled daily with all requests from guests being given first priority.
Implement preventive and breakdown maintenance of all electrical appliances and submit a weekly report of the same to the chief engineer
Carries out electrical installations within the building
Ensure that all hazardous installations or equipment are isolates and a warning sign indicating “Equipment out Of Order-Do Not Operate” Fixed.
Responsible for testing the electrical stand-by generator on weekly basis
Ensure that all electrical distribution panels rooms and workshop are maintained in a clean condition
Supervises and assists in taking a daily record of all the electrical meter readings and submits to the Plant room
Technician for preparation of the Daily Utility Reports
Carries out weekly inspection on all electrical appliances and distribution system within the building and submits a report of the same to the General Manager
Maintain department budget for all maintenance related items
Recommend improvement for annual audit including energy efficiency, alternative power and conservation action
Advises the storekeeper on what items to order for the Electrical section
Participate in any training/development schemes as required by management
Be completely conversant with Hotel Health and Safety Policy and procedures
Develops plans, procedures, and activities to support business recovery when problems occur including backup and restoration procedures, vendor agreements, spare parts, data retention, and restoration planning.
Ensures acceptable levels of performance in networked systems. This task involves a high degree of technical knowledge and effective management procedures within the Technical Services Team.
Desired Competencies for the Technical Service Manager Job
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Ability to manage personnel and meet financial targets
Guest oriented and service minded
Demonstrate ability to motivate and manage a diverse team
3-5 years professional experience in a similar position
Degree in Electrical Engineering and any other related field
City and Guild certificate in engineering
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