Ref: AD/09/09/16 Location: Kisumu Hotel Grade 13
Qualifications for the General Manager Job
Applicants must be holders of a Masters Degree in Hospitality Management with at least three (3) years experience in senior management of a hotel OR
Bachelors’ degree in Hospitality Management with at least five (5) years management experience in a busy hotel rated three stars and above.
The General Manager must possess strong communication skills, demonstrate outstanding leadership and problem solving skills and be a team player.
The General Manager must be computer literate and conversant with the latest hotel and hospitality software packages
General Manager Job Responsibilities
Planning and managing catering, accommodation and other hotel services
Development and implementation of hotel policies
Preparing budgets and financial planning for the hotel
Setting targets and achieving the targeted sales and profits
Maintenance, renovations, furnishings and improvement of hotel facilities
Human resource management of hotel staff
Ensuring all guest related issues are resolved promptly in line with hotel policies
Note: This position shall be tenable for a contractual period of Three (3) years based on annual performance assessment, upon which the holder shall be eligible to apply for another term.
General Manager
