Responsibilities for the Visa/Loyalty Officer Job
Provide administrative support to the Visa Office.
Effectively manage own and team’s caseloads under time pressures and within resource constraints.
Deal with a range of clients and stakeholders and respond to enquiries.
Prepare correspondence to clients and stakeholders.
Undertake case-related investigation, including site visits and prepare clear and logical reports of such.
Meet all departmental standards as advised by the management of the section. This includes, but is not limited to the code of conduct, client service standards and record-keeping requirements.
Visa/Loyalty Officer Job Qualifications
A Bachelor’s degree in any field
Prior experience in a travel industry
Minimum 3 years of experience in the same role
Good interpersonal and communication skills
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