Merchandiser Customer Care

Job Purpose
 
Cleaning the display units and maintaining high level of personal hygiene
Accurate stock taking
Understand all the products in details
Give repair , stands location reports
Arrange products neatly and according to company’s quality and procedure
Report on any complaints from the customers or Branch Managers and staff
 
Responsibilities for the Merchandiser Job
 
Report to Operations Manager on status of testers within the shop and maintaining them in compliance with the hygiene standards.
Maintain standards of cleanliness in the stands and wall units
Ensure price tags are on all shelves of stands and wall units
Follow route plan as allocated by the Immediate Supervisor
Arrange/display all the products in according to company’s quality procedure
Provide timely reports (stock sheets on daily basis)
Responsible for presenting an image at all times
Ensure that all testers within the stands and wall units are continuously in stock and maintained in compliance with the hygiene standards.
Removal of excess products in the drawers
Ensure all stands and wall units have nail charts
Ensure availability of remover and cotton in the drawers
To meet high ethical standards in line with the company culture
 
Merchandiser Job Qualifications
 
Good communication skills
Excellent customer service skills and committed to providing superior service
Energetic and dependable, motivated and results driven
Very accurate and detailed personnel
Work with less or no supervision
Ability to work independently and as part of a team.
Must be willing to work a flexible schedule based on business needs which include evenings, weekends, and holidays.
Excellent relationship building skills
Able to travel in a short notice
Experience in cosmetic industry will be an added advantage
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