Key Responsibilities Operations Officer Job
The Operations Officer is responsible for end-to-end execution of leasing transactions while keeping the customer well informed on progress and addressing any rising concerns.
The role involves being the customer representative in liaising with dealers, banks, and other players in the supply chain to ensure timely and quality delivery of
customer requirements. The key tasks include:
Liaise With External Players
Placing of orders and ensuring registration, tracking , insurance and any modification done as per clients specifications.
Reviews and evaluates the performance of the suppliers
Sourcing for the best competitive prices in the market
Enhance dealer relationships by understanding and seeking to address their needs
Liaise with banks to ensure payment to suppliers is done as per negotiated terms
Liaise with finance department In relation to budgetary provisions to ensure smooth payment by processing the supplier payment requests
Liaise With Internal Players
Maintains and updates records on all procurement activities
Compile and submit final documents after delivery to accounts department
Assist in formulating strategies for the success of the team regionally
Prepare rental schedules as per clients requirements
Provide monthly reports, weekly updates to capture purchases as at that time
Liaise with credit team to ensure they provide bank undertakings on time
Maintain Positive Customer Relations
Maintain and update customer database
Ensure customer needs are met on time
Share delivery schedules to ensure customer understands the procurement process
Experience for the Operations Officer Job
Degree in purchasing and supplies or business management from recognized institution
Good computer skills including experience working with MS Excel for reporting
Applicants must have high integrity, able to demonstrate exemplary performance
Excellent interpersonal and communication skills
Strong negotiation skills